Frequently Asked
Questions

If you need need further assistance, our Customer Care team is here to help.

Mevo

Full Swing: Carry distance, spin rate, club speed, ball speed, vertical launch, smash factor, apex height, flight time.

The Mevo has a pitching mode designed to record partial swings with limited data displayed when practicing pitching and chipping.

At this time, no simulated golf courses are available for the FlightScope Mevo.

No, Mevo does not have a built-in camera. The video is taken with the camera on your mobile device within the Mevo app. The Mevo radar synchronizes the action video clip, which is recorded on your device automatically, resulting in an overlay of your captured data on the video clip of your swing.

The Mevo Connects to Android and IOS devices via Bluetooth.

Along with your Mevo, you will receive a USB charging cable, 100 metallic stickers, a carrying pouch, and a quick-start manual.

Yes, Mevo can be used indoors and outdoors. The space requirements for indoors is 2.4 meters of ball flight and 1.2 - 2.1 meters behind the impact zone. In total you will need up to 4.5 meters of space.

Your Mevo should be placed 1.2 - 2.1 meters behind the golf ball on the ground. We have seen the best results with wedges at 1.2 meters and drivers at 2.1 meters, specifically with higher club speeds.

Yes. Mevo provides 2D trajectories. It does not however provide 3D trajectories and shot shape.

Dimensions: ‎3.55 x 1.18 x 2.76 inches / 90 x 30 x 70 millimeters

Weight: 7 ounces / 465 grams

Yes. The battery life is up to 4 hours on a full charge.

*Please note that Mevo will power off automatically after 3-5 minutes of no use.

Mevo’s battery reaches a full charge in about two hours. Charging times will vary with different charging voltages.

Your Mevo can now be used for swing training. This allows you to work on your club head speed without hitting a golf ball.

Club Choices
You can choose between your own club, The Stack System, or SuperSpeed weighted clubs.

Available in the FS Golf app, Skills challenges give you the ability to practice with a purpose.

FS PGA & LPGA Challenges
The FlightScope PGA/LPGA Challenges give users the ability to compare their stats against the latest Tour averages for every data parameter.

FS Long Drive Competition
Work on speed and distance in this Long Drive Competition.

FS Range Competition
Challenge your distance control skills in the Range Competition. Practice with a purpose with targeted challenges that help users practice smarter.

Mevo+

Full Swing: Ball speed, club speed, smash factor, carry distance, launch angle, spin rate, apex height, flight time, angle of attack, spin loft, launch direction, spin axis, roll distance, total distance, lateral landing, shot dispersion, shot type

Chipping: Ball speed, club speed, smash factor, carry distance, launch angle, spin rate, height, flight time, angle of attack, spin loft, launch direction, spin axis, roll distance, total distance, lateral landing, shot dispersion

Putting: Launch speed, total distance, ball direction

The Mevo+ Pro Package add-on give access to over 20 additional data parameters, including the complete D-Plane dataset.

FlightScope Mevo+ data parameters will always be available free of charge without a subscription fee. Furthermore, software releases and firmware upgrades will be made available at no additional cost. FlightScope does offer a suite of upgrades to compliment your Mevo+ that may have a one-time fee or a montly fee associated with them. These include, but are not limited to the Pro Package upgrade, Face Impact Location, Badger AI, FlightScope Planning Tool, and golf simulation software.

Along with your Mevo+ you will receive a power adapter, USB charging cable, 100 metallic stickers, a carrying case, a 12-Course iOS E6 Connect license, and a quick-start guide.

Yes, Mevo+ has a built-in camera for sensor alignment and video capture. The built in camera is used for capturing data in combination with the doppler radar using our Patented Fusion Tracking technology

Swing video can be captured with your Apple or Android device, as well as the radar's built-in camera, using the FS Golf application. Additional angles can be captured using the FS Multicam application which can be downloaded on the Apple App Store or the Google Play Store. The video is synchronized with your device to automatically record and clip video of your swing with an optional data overlay.

Apple: iPhone/ iPad with: iOS 16 or newer

Android: Android 6.0 or newer (devices made in 2015 or later) Bluetooth LE 4.0 - supports UART/Serial Port Emulation service with RX and TX characteristics.

Limited Flight: Mevo+ will sit 2.4 meters behind the tee location.

Outdoor Full Swing: Mevo+ will sit 2.4 meters behind the tee location.

Chipping: Mevo+ will sit 2.1 meters behind the tee location.

Putting: Mevo+ will sit 1.8 meters behind the tee location.

Yes, Mevo+ can be used indoors and outdoors.

Space Requirements:

Outdoor Full Swing: 2.1-2.7 meters sensor to tee distance with unrestricted ball flight

Indoor Full Swing: 2.1-2.7 meters sensor to tee distance with 4 meters of ball flight recommended - metallic dots or Titleist RCT balls required for accurate spin measurements

Putting: 1.5 meters sensor to tee and minimum 2.1 meters maximum, 9 meters maximum putting range

Limited Flight Chipping: 2.1 meters sensor to tee and 2.4 meters minimum ball flight - metallic dots or Titleist RCT balls required for accurate spin measurements

Full Flight Chipping: 2.1 meters sensor to tee and 1.8 meters minimum, 45 meters maximum ball flight

No, the E6 connect iOS bundle that comes with the Mevo+ during the original transaction is not transferable. If the user decides to sell his or her Mevo+ unit, the purchaser of the used unit will have to purchase a separate E6 bundle to gain access to courses and driving ranges.

Dimensions: ‎6.8 x 1.2 x 4.6 inches / 174 x 31 x 118 millimeters

Weight: 16 ounces / 465 grams

Yes. The battery life is up to 3 hours on a full charge, and up to 1.5 hours in simulator play.

FlightScope offers extended battery life with an additional battery pack available to purchase as an add-on.

Yes, Mevo+ works with any iPad as long as it has iOS 16.0 or later.

Yes, the FS Golf App and the FS Skills App are both available on the Android platform with Mevo+.

Mevo+ is integrated with TruGolf (E6 Connect) and comes with ownership of 12 golf courses, 17 ranges, and a mini game powered by E6. This bundle that comes with the purchase of Mevo+ is for iOS and Windows PC. Customers have the option to purchase additional E6 simulation packages if they want more courses.

Mevo+ is also integrated with The Golf Club 2019 (PC), Awesome Golf (PC & iOS), E6 Connect (iOS & PC), and Creative Golf 3D (PC), and GSPro (PC).

Yes, the Mevo+ is compatible with the FS Skills App available on iOS and Android.

You will make use of the Mevo+ through the FS Golf App, which is compatible with iPhone, iPad, Android and PC. The app is available for free on the Apple App Store and the Google Play Store. The unit connects to your device using Wi-Fi, and does not require internet connection to run.

Within the FS Golf App, you will be able to begin a full swing session, a chipping session, a putting session, and a swing training session, as well as review any of your past sessions at any time.

You will also be able to compete in a series of challenges – namely the PGA Challenge, the Range Competition and the Long Drive Competition. If you are looking to test your skills even further, FlightScope’s free FS Skills app offers the most advanced and customizable combine assessment available.

Purchase & Ownership

At the present time, our Mevo products should only be purchased through the following sites to ensure a product with a valid warranty is purchased:

flightscopemevo.co.uk (UK)

flightscope.com (US)

Amazon

Top Shelf Golf

Rain or Shine Golf

Shop Indoor Golf

Play Better

Par2Pro (US and Canada)

247 Golf (Australia)

Homegolf (Australia)

Golf Technologies (New Zealand)

If you see Mevo for sale on any other third-party sites, contact our Customer Care team to run the serial number(s) prior to purchasing the unit(s). This will help to avoid fraudulent transactions.

Orders can be paid for by credit card through secure online payment gateways.

Mevo takes credit card security very seriously and we do not directly process, store or share your credit card information. Instead online payments are securely handled by level 1 compliant online payment gateway service providers such as Stripe, Braintree or Paypal.

Mevo products are also sold by multiple distributors and resellers worldwide.

Mevo products are supplied with a standard 12 month warranty against defective materials or workmanship. 

If you have a problem with your product during the warranty period, contact either FlightScope Customer Care or the person or company you purchased the product from (whichever is applicable) for assistance.

If you purchased your Mevo from us, you may return it for a refund within 30 days of purchase, subject to certain minimal conditions: see return policy here

If you purchased your product from another person or company, please contact that person or company to check and follow their return policy.

Turnaround time for Mevo and Mevo+ shipping in North America is typically 1-2 business days, depending on product availability. Shipping speed is dependent on the method selected at checkout.

Digital licenses for products such as Mevo+ Pro Package are processed instantly and will be delivered via email within a few hours.

Mevo products are manufactured in world class manufacturing facilities following ISO9001 quality standards.

Here are a few of the measures Mevo takes to ensure that the product you receive meets your requirements:

We purchase raw materials of quality from a limited number of suppliers we know well. Some of our supplier relationships span more than 30 years.

Our qualified inspectors view and test 100% of all materials and assemblies used. Nothing is left to chance.

All electronic circuit boards are inspected and tested before use.

Before packing, every Mevo is checked and tested through an automated system to ensure it is fully functional and that its performance meets the required level.

And, because our technology and products push the boundaries of what can be achieved, we are committed to receive and use feedback from our customers so that we can continue to improve the Products’ characteristics, features and performance.

You can expect to enjoy using your Mevo products for many years. 

If a problem occurs for example, a battery not holding a charge, a random component failure, accidental damage, or other circumstances, FlightScope is committed to assisting you with information, advice, parts, repairs, and more.

If you want to buy a second-hand unit or sell your product to someone else, you can do it according to some rules as follows:

1) The product warranty (if any) will pass on to the new owner.

2) Licenses for third-party simulation software included with the purchase of the original product (eg, E6-connect) will NOT be transferred to the new owner, in accordance with the license terms of those software vendors. The new owner must purchase these licenses directly from the simulator vendor (or FlightScope if applicable.) Make sure you know what the Seller will be including with the sale.

3) Any existing optional service contracts will NOT be transferred to the new owner

4) Buyers are encouraged to email support@flightscopemevo.com with the item's serial number (printed on the back of the unit) to inquire if the seller is the registered owner, and if the item is blacklisted (e.g. known to be lost or stolen).

Mobile Devices & Apps

You can find the latest app versions on the App Store or Google Play store.

Click here for a list of all the latest firmware and app versions.

Mevo works with the Mevo Golf app and FS Golf app. We're releasing updates to our standard FS Golf application to support and provide fun new features for Mevo users.

Mevo+ works with the FS Golf app, FS Skills app, E6 Connect, and FS Multicam apps.

There is no cost for the FlightScope apps. They are included with a purchase of Mevo or Mevo+ and can be found on the App Store and Google Play market.

Yes. In the application settings you can choose between metric (km/h, m, seconds etc.), imperial (mph, feet and inches etc.), or scientific (m, seconds, m/s etc.) units.

Yes, you can input an unlimited number of clubs.

Club loft can be input manually for reference purposes only.

Hardware & Technology

Although Mevo and Mevo+ radiate a miniscule amount of radio frequency energy in the microwave band, the levels are far below the limits imposed by governmental agencies for safe human exposure.

Mevo and Mevo+ contain rechargeable Lithium Ion batteries. These batteries have been safety certified by their manufacturers and contain built in electronic protection circuitry. It remains your responsibility however to observe the following regarding batteries:

1) Do not expose the product or a battery to direct sources of heat such as flames
2) Do not allow a battery to be mechanically punctured
3) Stop using the product or battery if you notice a strange odor, change in color, too much heat, change in shape, leaking, odd noises.
4) Do not charge the product when covered by anything that can catch fire (bedding, towels, newspapers, etc.).
5) Do not put the product or a battery by itself in the trash. Recycle at a battery recycling location or contact your community for disposal instructions.

Metallic stickers are needed in an indoor environment in order for the Mevo to accurately measure ball spin.

Not currently, but we are working on additional solutions that will make this possible in the near future.

Yes, as long as the minimum space requirements are met.

Yes. Radar technology does not require direct sunlight for accurate measurement and is completely unaffected by low light conditions!
However, performance can and may be affected by fluorescent lighting.

Yes. Performance can be affected by fluorescent lighting, heavy machinery, excess metal, and/or any rotating objects (fans, air conditioning units, etc.) in the surrounding area.

Mevo and Mevo+ work with FocusBand, but not BodiTrak.

Data & Accuracy

Mevo+ is a low power Doppler radar using phased antenna array technology to detect and track golf ball launch and flight.

It measures the speed of the ball, as well as the position of the ball as it progresses along its flight path.
Sophisticated mathematical estimators are used to track the ball even under adverse conditions, using the physics of ball flight to overcome random noise and fading conditions experienced in the real world.

The phased array technology also picks up tiny variations in the Doppler signals caused by the spinning motion of the ball, enabling direct measurement of the ball spin rate.

Mevo+’s low power Doppler radar uses phased antenna array technology to detect and track club swings.

It measures the speed of the club as well as its position along its curved path of motion.

Sophisticated mathematical methods are used to follow the club along its trajectory and determine important measures such as swing plane angle, attack angle, and path, apart from club speed at impact.

Mevo+’s phased array Doppler technology has four independent receivers picking up the tiny variations in the signals reflected from the spinning ball. These variations are measured and combined to provide the measured spin rate of the ball.

When used indoors with limited ball flight distance, it becomes harder to measure the spin rate because the ball may execute only a small number of rotations before being stopped by a screen or net. Therefore reflective stickers are needed to enhance the signal variations due to ball spin, making measurement possible.